privacy Policy

Privacy Notice

AHERF respects and values the privacy of all its customers and will only collect and use personal data in ways that are described in this Privacy Notice and in a way that is consistent with our obligations and your rights under the law.

About Us

AHERF is  registered in India as a Non-Profit Organization, Registered With Registrar of Societies, Type of NGO Registered Societies (Non-Government) Registration No 2222, registered address: Apollo Health City, Jubilee Hills, Hyderabad, Telangana 500096.

About this Privacy Notice

This notice explains how we use your personal data, how it is collected, how it is held and how it is processed.

What is Personal Data?

Personal data is defined by the Digital Personal Data Protection Act (DPDP) of 2023 as any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier.

What Are Your Rights?

You will have the responsibility to review the accuracy of the information uploaded.

You have the right to access, update, delete and amend your personal information.

In addition, you may also withdraw consent from us to use the already uploaded data.

We do not make decisions based on automated decision making.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

For more information about use of your personal data or exercising your rights as outlined above please contact us using the contact details at the end of this Privacy Notice.

It is important that your personal data is kept accurate and up to date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

If you wish to make a complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. However, we welcome the opportunity to resolve your concerns directly therefore please contact us using the details shown at the end of this Privacy Notice.

What Personal Data Do We Collect and How Is It Processed?

Types of personal data collected and processed by AHERF are:

• Employee personal data as part of recruitment and employment contracts.
• Client contact details (NHS Trusts / Independent Healthcare providers).
• Candidates applying for healthcare placements.

Personal data in respect of candidates applying for healthcare vacancies includes:

• Full name
• Telephone number
• Email address
• Identification
• CV (qualifications and employment history)
• Names and contact information for referees

How we securely process and share your personal data

We have put in place appropriate systems and processes to protect your personal data. These include the following controls.

We have policies, procedures, and training in place to ensure that personal data is only processed by those employees, agents and other third parties who have a legitimate need to have access to your data, and who are subject to duties of confidentiality.

We have policies and procedures in place for dealing with data breaches (accidental or unlawful destruction, disclosure, alteration, access to or loss of personal data), including notifying individuals whose data has been affected and notifying the Information Commissioner’s Office.

Information received is stored securely within AHERF IT systems and only used for the purposes of processing applications for vacancies as described in the AHERF Staff Selection, Recruitment & Vetting Policy.

AHERF are supported by teams in the Apollo Group which are based in India. AHERF therefore are responsible for data that is collected and processed by roles and functions located outside of the India. AHERF take appropriate steps in order to ensure that your personal data is treated just as safely and securely as it would be within the India and under the Data Protection Legislation.

No person identifiable data of candidates is sent from AHERF to prospective clients (NHS Trusts/Independent Healthcare providers). All data is anonymized by removing personal data from CVs and only providing general profiles.

Where a client has shortlisted a candidate, a secure link is sent directly by the client to the candidate to enable them to directly upload personal information.

AHERF will only collect and process personal data to enable AHERF to carry out its recruitment functions, employ staff and to collect contact information of clients. Personal data held by AHERF cannot be processed for any unrelated reasons.

Retention of Data

AHERF does not keep personal data for longer than is necessary. Decisions around retention of personal data are made taking into account the purpose for which the data was collected e.g., employee information is only kept for a specific period of time after an employee leaves employment, however candidate information may be kept for a significant length of time as AHERF builds long term relationships with its candidates.

When personal data is no longer required, all reasonable steps will be taken to erase or otherwise dispose of it without delay.

Contact Information

If you have any queries about the processing of your personal data, you can contact us at:

Apollo Health City, Jubilee Hills, Hyderabad, Telangana 500096.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your Citizens Advice Bureau, India. 

Information Commissioner’s Office

Block J, Vishwakarma Park, Laxmi Nagar, New Delhi, Delhi, 110092.